Hillebrand Gori eShipping
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Loss

UPS claim (loss)

Edited

Documents to be sent to VignoblExport.

  • Purchase invoice for merchandise

  • RIB

Amount of compensation for goods* (without insurance)

Express international: 19 SDR** per kilo
Economy Express: 8.33 SDR** per kilo

Amount of compensation for goods (with insurance)

Compensation based on declared value as per invoice

Transport costs

✅ 100% reimbursed

Time limits for filing a claim

Within 30 days of delivery of the package to the carrier

Processing time

30 days from receipt of documents

*In accordance with the carrier's terms and conditions

**SDR: Special Drawing Rights, the global currency issued by the IMF (1 SDR = €1.32 at 27/09/2022 - floating rate).