UPS claim (loss)
Edited
Documents to be sent to VignoblExport. |
|
Amount of compensation for goods* (without insurance) | Express international: 19 SDR** per kilo |
Amount of compensation for goods (with insurance) | Compensation based on declared value as per invoice |
Transport costs | ✅ 100% reimbursed |
Time limits for filing a claim | Within 30 days of delivery of the package to the carrier |
Processing time | 30 days from receipt of documents |
*In accordance with the carrier's terms and conditions
**SDR: Special Drawing Rights, the global currency issued by the IMF (1 SDR = €1.32 at 27/09/2022 - floating rate).