FedEx claim (loss)
Edited
Documents to send to VignoblExport |
|
Amount of compensation for goods* (without insurance) | 22€/kilo within the limit of the invoice sent, capped at 1000€/package |
Amount of compensation for goods (with insurance) | Compensation based on declared value as per invoice |
Transport costs | ✅ 100% reimbursed |
Time limits for filing a claim | Within 45 days of delivery of the package to the carrier |
Processing time | 90 days from receipt of documents |
*In accordance with the carrier's terms and conditions